AI agent assist for support teams, without the platform lock-in
Agent assist is the most proven money-saving AI in the enterprise — and the most gatekept. Zendesk, Salesforce, and the CCaaS vendors bundle it into platform deals. LivePair delivers the same core value without migrating your stack.
Sees what the agent sees
The copilot watches the support agent's screen — the ticket, the CRM record, the internal docs they have open — so answers come in context. "What's our refund policy for annual plans?" gets answered from the policy doc on screen, not a generic model guess.
No platform migration
Because it works at the screen level, it doesn't matter whether the team runs Zendesk, Intercom, Freshdesk, or a homegrown console. There's nothing to integrate and nothing to rip out — it layers on top of whatever's already there.
Grounded answers with visible confidence
In support, a confident wrong answer becomes a refund, a churn, or a legal problem. The copilot marks whether each answer is grounded in what's on screen or inferred — agents learn to trust it because they can check it.
Cost model that fits a team
No seat licenses, no annual contract. Live sessions bill at $10/hour per active session; the agent chat runs on prepaid credits. A pilot is a $5 top-up, not a procurement process. Details in pricing.